Returns & FAQ

30-Day Happiness Guarantee

If you're not in love with your MISORA within 30 days, contact us for a return and refund of unused items in original condition. EU customers also have a 14-day right of withdrawal under EU consumer law.

FAQ

Is it noisy?
Only the soft, soothing rain sound — otherwise whisper-quiet, perfect for sleep.

How long does it run?
Around 6–8 hours, with an auto-off timer.

Does it include a remote?
Yes — control the 7 light colours and rain modes from across the room.

How do I start a return?
Email hello@misoraflow.com with your order number and we'll guide you through it.